Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If so, you can try to repair the problem by yourself or call Hawk Appliance Repair for professional refrigerator repair California.

There are a lot of reasons for the water dispenser in a kitchen refrigerator to stop working. Again, some reasons might sound a bit crazy. However, something as simple as a power switch has been the culprit before. Be sure to inspect the obvious potential issues prior to proceeding with refrigerator repair. Let’s start to cover this appliance repair issue and see what reasons we can reference for a broken water dispenser.

The reason for a water dispenser not working is usually either an installation error, a filter problem or frozen water tubes:

Refrigerator Installation Problems

You just installed a brand new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser has to be hooked up to the water line. That might be the reason for the issue.

If the new refrigerator is replacing a prior refrigerator that didn’t include a water dispenser or ice maker, there is a chance that you do not have a functioning water line running to this area of the kitchen. Most of the time a water line is commonly run from under the home either in a basement or crawl space. You can get this type of water line at nearly any hardware store and they are pretty easy for even the typical homeowner to install. Typically they have include a water shut-off valve, which is necessary so that if you need to move the refrigerator, you can shut off the water.

If there’s a water line, is the valve on? The valve handle should be lined up with the hose. And, is water running through the pipe you have used to connect the water line? Obvious and common questions, but items that need to be accounted for.

If you had to remove the doors during installation it is possible the water dispenser may not be plugged in. Review the owner’s manual to find the wire harness for that particular model of refrigerator. Be sure that it is plugged into the refrigerator.

Once the water line is hooked up, most of the time there is air in it. So, lifting and lowering the dispenser lever on the refrigerator to get the air out is needed.
Filter Problems

On some household models, there are various filters. These filters might “expire”, clog or freeze. All filters are dependent on your model and brand of refrigerator. If the filter is blocked it will cause slow filling or no flowing. It’s suggested that your filter should be replaced every 6 months. Changing filters can be difficult. If you have hiccups, go online or call us and learn the proper process to change a filter.

One recommendation is to fill the water filter with water prior to installing it. A lot of time the water filters can take a long time to fill, which might lead you to believe the water dispenser isn’t working right. You will want to read the owner’s manual if nothing is working. To be sure it is not air trapped in the water lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank might also be the reason for the issue as well in some models. If the water tank freezes it will leak onto the fresh food bins. Limited food inside of the fresh food bins can cause freezing to occur.

ADDITIONAL REFRIGERATOR RESOURCES